Grand Canyon University 4 credits Social Work
This course introduces students to case management skills. Students identify the various roles and functions of a case manager. A primary focus of this course is the case management process, including how to track and manage a client case load. Through case study analysis, students determine appropriate client assessment techniques and problem-solving strategies. Students explore case manager roles and case management styles in a variety of client populations and nonprofit human service agencies. Students learn to differentiate roles, functions, and styles based on their assessment of the client’s needs and a clear understanding of the agency’s mission, policies, and programs. Prerequisite: SWK-360.
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